Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you create an account and use our service, you provide us with:

• Account Information: Full name, email address, and password
• Job Search Preferences: Desired job titles, seniority level, preferred locations, and target industries
• Application Materials: Resume (PDF, DOC, or DOCX format), optional cover letter, and optional LinkedIn or portfolio URL
• Consent Records: Your authorization for us to submit job applications on your behalf, including date and time of consent

1.2 Information Collected Automatically

When you access our website, we automatically collect:

• Usage Data: Pages viewed, features used, time spent on our site, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to analyze usage and improve our service. See Section 6 for more details.

1.3 Information from Third Parties

We may collect information from:

• Meta Platforms: If you interact with our Facebook or Instagram advertising, we may receive limited information through Meta Business Tools (Facebook Pixel)
• Authentication Services: Information from Supabase authentication when you create or access your account

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Our Service

• Submitting job applications to employers on your behalf (up to 1,000 applications per month)
• Matching you with relevant job opportunities based on your preferences
• Managing your account and providing customer support
• Processing payments and maintaining billing records

2.2 Service Improvement

• Analyzing usage patterns to improve our service features
• Developing new features and functionality
• Conducting quality assurance and testing

2.3 Communications

• Sending you service updates, application status notifications, and account information
• Responding to your inquiries and requests
• Sending marketing communications (with your consent, where required)

2.4 Legal and Security

• Complying with legal obligations and responding to lawful requests
• Protecting our rights, property, and safety, and that of our users
• Preventing fraud and abuse

3. How We Share Your Information

3.1 With Your Consent

Employers and Recruiters: When you authorize us to submit applications on your behalf, we share your resume, cover letter, and relevant contact information with potential employers. You explicitly consent to this sharing during the onboarding process.

3.2 Service Providers

We share information with trusted third-party service providers who help us operate our business:

• Supabase: Database hosting, authentication, and file storage for your resume and profile information
• Payment Processors: To process subscription payments securely
• Email Service Providers: To send transactional and marketing emails
• Analytics Providers: To understand how users interact with our service

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety.

3.4 Business Transfers

If ApplyOps is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

3.5 What We Don't Do

We will never:

• Sell your personal information to third parties
• Share your information with employers without your explicit consent
• Use your information in ways inconsistent with this Privacy Policy

4. Meta Platform Integration

Our website uses Meta Business Tools, including the Facebook Pixel, to:

• Measure the effectiveness of our advertising campaigns
• Understand how users interact with our website after seeing our ads
• Deliver relevant advertising to potential users

Important: ApplyOps, not Meta, is the data controller for information you provide directly to us. When you visit our website, certain information (such as pages viewed and actions taken) may be shared with Meta through the Facebook Pixel. This data sharing is subject to Meta's own privacy policies.

You can learn more about Meta's data practices and opt out of personalized advertising at: https://www.facebook.com/privacy/policy/

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
• Access Controls: We limit access to personal information to authorized personnel only
• Secure Storage: Your data is stored on secure servers managed by Supabase with industry-standard security practices
• Password Protection: User passwords are hashed and salted using industry-standard algorithms
• Row-Level Security: Database policies ensure users can only access their own data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for authentication and basic site functionality
• Analytics Cookies: Help us understand how users interact with our service
• Advertising Cookies: Used by Meta and other platforms to deliver relevant ads

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to access and download a copy of your personal information. Contact us at privacy@applyops.com to request your data.

7.2 Correction and Updates

You can update your account information, job preferences, and application materials at any time through your account dashboard.

7.3 Deletion

You can request deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7.4 Withdraw Consent

You can withdraw your consent for us to submit applications on your behalf at any time by contacting us or updating your account settings.

7.5 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us.

7.6 Rights for EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under GDPR:

• Right to object to processing based on legitimate interests
• Right to restrict processing in certain circumstances
• Right to lodge a complaint with your local data protection authority
• Right to data portability

7.7 Rights for California Residents (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to deletion
• Right to non-discrimination for exercising your rights

Note: ApplyOps does not sell personal information.

8. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes described in this Privacy Policy:

• Active Accounts: We retain your information while your account is active
• Closed Accounts: After account closure, we may retain certain information for up to 90 days for backup purposes and to comply with legal obligations
• Application Records: Information about submitted applications may be retained longer for billing verification and dispute resolution
• Legal Requirements: Some information may be retained longer as required by applicable laws

9. International Data Transfers

ApplyOps operates primarily in the United States. If you access our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

For transfers from the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

ApplyOps is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Third-Party Links

Our service may contain links to third-party websites, including employer job posting sites and LinkedIn. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will notify you by email or through a prominent notice on our website
• Your continued use of our service after changes become effective constitutes acceptance of the updated Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.